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Maggie Liuzzi's avatar

Love the "Focus on Learning, Not Blaming" wisdom! I feel like even when things seem to be out of our control, there is always something to be learnt from it - e.g. next time making sure we are more on top of latest progress, that people feel empowered to make the right decisions, that we ask the hard questions, that we are tracking impact properly, that we engage all relevant stakeholder earlier in the decision-making process, or often something as simple as asking users directly and testing experiences sooner. Blaming others is never the way!

Silvia Oviedo López's avatar

So true - it’s important to not lose one’s agency!

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